Partner Agreement

Last updated 4 Aug 2026

Affiliate Marketing & Lead Generation Plan

🎯 Objective:

To establish a performance-based affiliate program that incentivizes partners to generate qualified leads and secure bookings for our service/product, while maintaining cost-efficiency and performance accountability.

📌 Compensation Structure

1. Lead Generation Payout (RM5/Lead)

  • Partners will be paid RM5 per verified lead submitted through their unique tracking link or code.
  • Cap per Booking: Lead payouts are capped at RM500 per successful booking made from their leads.
    • Example A: 100 leads, 0 bookings = RM500 payout (cap hit)
    • Example B: 1,000 leads, 4 bookings = RM5,000 in potential lead payout, but actual paid = RM2,000 (RM500 x 4 bookings)

✅ Definition of Qualified Lead: Filled form in Website

2. Booking Introducer Fee (Performance Bonus)

Affiliates will also earn a percentage-based bonus when their leads result in confirmed bookings.

  • RM10,000 – RM14,999 booking value: Flat RM200 introducer fee
  • RM15,000 – RM24,999 booking value: Flat RM400 introducer fee
  • RM25,000 – RM50,000 booking value: Flat RM500 introducer fee
  • Above RM50,000:
    • Introducer fee increases to 1% of the total booking value, capped at RM1,000

✅ Definition of Booking: A finalized and paid booking (not just a quote or pending invoice). Must be trackable to the affiliate.

📌 Cap Enforcement: Introducer fees are capped at RM1,000 per booking regardless of total value.

🛠️ Additional Conditions & Enhancements

🔍 Lead Attribution

  • We will provide unique link to each affiliate to share with their potential crowd.
  • Leads and bookings must be converted within a 60-day attribution window to qualify for payout.
  • To assure our commitment , we have 24 hours first contact rules (except weekends and public holidays) and will provide quotation as soon as we get all the necessary details.

All follow-ups will be handled by our in-house team through a structured two-stage process:

  1. Pre-Quotation Stage: Up to three follow-up attempts will be made to gather the necessary information from leads in order to generate accurate quotations.
  2. Post-Quotation Stage: Once the quotation is delivered, up to six follow-up attempts will be conducted to nurture the lead and move them toward conversion.

All follow-ups are executed at strategically timed intervals to maintain engagement without causing disruptions, ensuring a seamless and respectful customer experience.

📆 Payment Schedule

  • Payouts are processed monthly, after the 15~20 working days of the following month.
  • Lead validation and booking confirmation are required before disbursement.
  • Commission will be calculate based on ground invoice only. Additional arrangement are not included in this calculations. Additional sales such as flight

Tracking & Attribution Abnormalities – FAQ

❓1. What if leads are generated in one month, but bookings happen in the following months? (click toggle to expand)

We apply a 60-day attribution window for leads, meaning any bookings that occur within 60 days from the lead generation date will still be credited accordingly.

All lead generation commissions are attributed to the month in which the leads were generated, while introducer fees and capped booking-based bonuses are applied in the month the booking is confirmed.

📘 Example Scenario: September Leads, Bookings Spread Over Time

✅ Lead Generation:

  • September: 374 qualified leads generated
    • Booking #1 (RM38,900) and Booking #2 (RM67,000) both confirmed in September

💰 September Payout (Credited in October):

  • Lead Gen Cap: 2 bookings × RM500 = RM1,000
  • Introducer Fees:
    • RM38,900 booking → RM500 flat fee (Tier 1)
    • RM67,000 booking → RM670 (1% capped at RM1,000)

🧾 Total Credited in October:

RM1,000 (Lead Gen Cap) + RM500 + RM670 (Introducer Fees) = RM2,170

✅ October Booking from September Lead:

  • Booking #3 confirmed in October, still within 60 days

💰 October Payout (Credited in November):

  • Lead Gen Fee: RM500 (1 booking cap)
  • Introducer Fee: Calculated based on booking value

✅ November Booking from September Lead:

  • Booking #4 confirmed in November, also within 60-day window

💰 November Payout (Credited in December):

  • Lead Gen Fee: 74 unbilled leads × RM5 = RM370
  • Introducer Fee: Calculated based on booking value

📝 Summary of Attribution Rules:

  • Leads are credited in the month they were generated
  • Bookings are rewarded based on the month they're confirmed
  • Introducer fees are added on top of lead generation commission
  • Each booking allows up to RM500 lead payout cap
  • All bookings must occur within 60 days of the lead date to be eligible

🚫 Fraud & Quality Control

  • Random audits will be conducted to ensure lead authenticity.
  • Affiliates found submitting fraudulent or low-quality leads may face disqualification and non-payment.

🧠 Affiliate Support

  • Dedicated affiliate dashboard with specified login credentials to track performance.
  • Company profile, marketing video and sharing session will be provided. Partners are encouraged to ask any doubt / questions which will be address by our Team Leaders

Partner Login

https://partner.jomjapan.com/leads

  1. You will get sign in details after onboarding into system.
  2. Leads Tab - this is where you will see your monthly total lead. We will filter monthly numbers through lead dates.
  3. Product Tab - this is where you can generate your unique link through our various packages. Just click the View button to copy the Unique URL or click copy to copy the URL straight away.

⚠️ Important Disclaimer – Trial Phase Collaboration

This affiliate program is currently in its pilot phase, and as with any new initiative, we're actively learning and improving as we go. While we've designed this structure with fairness and transparency in mind, we acknowledge there may be areas that require adjustment or fine-tuning.

Our commitment is to partner with you, not just manage you. We value your feedback, insights, and patience as we collectively kaizen — continuously improve — every step of the process, from tracking and attribution to communication and payouts.

There may be some hiccups along the way, but rest assured that:

  • We're open to refinement and constructive feedback.
  • All partners will be informed transparently of any updates or changes.
  • We're working diligently to create a system that benefits everyone fairly and sustainably.

Thank you for being part of this journey with us. Let’s grow together.

Full version: https://jomjapan.notion.site/partners-term